People & Responsibilities
The company and its employees share a commitment to do the right thing professionally and personally. The professional behaviour of our office and field based staff ensures minimal disruption to the public. We believe a job should be once and its done safely and correctly in the first instance. By achieving this we can maintain a more sustainable and environmental friendly environment.
Our employees are empowered to collaborate, participate and innovate in all aspects of our work. Continuous improvement is achieved by our proactive approach to staff coaching and valuable feedback sessions. We value our employees ideas and beliefs and our open door policy is an invaluable asset to us.
We consider and respect the environment in everything we do. Through various staff initiatives that encourage effective recycling, fuel reduction, track sharing and site cleanliness we strive to remain environmentally incident free and lead the way within this sector.
Complete Customer Satisfaction
We strive to exceed our regulatory obligations and provide the highest level of service and quality. To achieve this the company go the extra mile to guarantee all contracts are completed as stated and in doing so we remain customer focus driven. We believe that honesty is of paramount importance to help develop trust and confidence that works will be carried out safely, when stated and with as little disruption to the customer as possible.
We focus on delivering superior and sustainable operational results through our commitment to ensuring continuous improvement of our systems, people and operations. Total Quality Management is at the very core of our business.
As a result of our commitment, we have been awarded the Quality Marking ISO9001 together with Environmental accreditation ISO14001. In addition we once again scored exceptional marks during our yearly UVDB Verify assessment.
Our results were as follows
Management System Evaluation Onsite Assessment
Environment 97.9% 97.2%
Quality 90% 100%